E-commerce Weblog

E-Government in Malaysia: Its implementation so far and citizen’s adoption strategies
E-government is a small form of electronic government. E-government is an activity that takes place by digital process over computer network. It builds interaction between the government, public and private sector. E-government may define as new or transformed ways to build relationships and improve government process between citizens and government by networks.

E-government was launched and led Malaysia to Information Age. It is used internet as a platform in exchanging the information, providing services for citizens of Malaysia. It seeks to improve the convenience, accessibility and quality of government services. It improves information flows and processing speed of deal with government.

Implementation of e-government includes several government processes and services online such as:-
e-Procurement – purchase and sale of supplies and services through the internet. It provides real time bidding solutions for buyers and sellers that bring an unprecedented level of profitability, control and simplicity to corporate procurement and liquidation processes.

Project Monitoring System – system uses to monitor the implementation of government’s development projects from the high-level management down to activity levels. This enables government agencies to have a better management and access information.

Electronic Labor Exchange – provide a one-stop job search and job advertisement platform for Malaysian job seekers and employers.

E-Syariah – provide a case management structure that integrates the processes related to management of cases for the Syariah Court.

Human Resource Management Information System (HRMIS) – provide a single interface for government employees to efficiently and effectively manage the human resource processes.

Citizen’s adoption strategies of e-government in Malaysia:-
1) Improve legislation on personal data protection, privacy and security so that consumers are protected. Hence, they feel more confident and safer performing online transactions with government.

2) Narrow the digital divides especially in urban so that the citizens are ready and able to adopt online government services.

3) Provide e-Citizen education, skills and training to every citizen about the benefits of using e-government services.


Reference:
1.http://en.wikipedia.org/wiki/EGovernment

2.http://www.gov.my/MyGov/BI/Directory/Citizen/Home.htm

3.http://www.american.edu/initeb/ym6974a/egovernment.htm